Website Woes: Fixing The Health Connector

February 14, 2014

When the Obamacare website went live late last year, it was rife with problems and ravaged in the press. But here in Massachusetts, we dodged that bullet thanks to the 2006 state healthcare reform law, right? Wrong.

When the Massachusetts Health Connector website was overhauled to integrate with the federal health care exchange, it caused major problems. The state is struggling to process more than 50,000 backlogged insurance applications.

Meanwhile, lawmakers this week grilled Sarah Iselin, a health insurance executive tapped by Gov. Deval Patrick to fix the site. She didn’t offer a timeline or concrete plan but promised it would be resolved. 


  • Cambridge State Rep. Marjorie Decker sits on the Joint Committee on Health Care Financing and was among the lawmakers pressing Iselin.

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