Retail Woes: The Impact Of Online Shopping

March 10, 2014

If you were in the market for school supplies or small electronics 10 years ago, you probably drove to the nearest Staples or Radio Shack. But the retail industry has changed dramatically, and that’s forcing chain stores to overhaul their business models.  


  • Nancy Koehn is a historian at the Harvard Business School and has a knack for putting these economic stories into perspective.

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