The ongoing feud over who should lead Market Basket is having a trickle-down effect. As employee protests stretch into their second week, once loyal customers are taking a stand by taking their business to Market Basket’s competitors. Even customers not interested in boycotting are being forced to shop elsewhere because store shelves are all but bare.
Shirley Leung is a business columnist for the Boston Globe.
Jon Chesto is the managing editor of the Boston Business Journal.