HBS Historian Nancy Koehn Puts Market Basket Feud In Perspective

August 7, 2014

By now, we all know the players at the heart of the Market Basket feud. The disenfranchised workforce, calling for the return of Arthur T. Demoulas, who was dethroned by rival cousin, Arthur S. Demoulas and his band of fellow board members.

 Thursday, a new player emerged. The parent company of Hannaford supermarkets is reportedly interested in buying all or part of the Market Basket empire, but there’s no word on whether it would consider reinstating Arthur T. Also, Attorney General and gubernatorial hopeful Martha Coakley set up a dedicated hotline for Market Basket employees, citing an uptick in calls since the board slashed hours for part-time workers.  

Market Basket’s new CEO asked store directors to emphasize that employees are not being laid off, but it's clear tensions are at an all-time high.

Harvard Business School professor and historian Nancy Koehn added some perspective to the story.

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