Challenges Facing DCF Caseworkers

February 4, 2014

For most of us, the state Department of Children and Families is an abstraction, a faceless bureaucracy that deals with other people’s problems. It’s only top of mind when something terrible happens like the apparent homicide of 5-year-old Jeremiah Oliver, who was under state supervision.  

But for thousands of children across the Commonwealth, DCF is a lifeline. And so as part of our in-depth FOCUS report, WGBH News reporter Adam Reilly went inside the agency to talk directly with DCF employees about the difficult decisions they face each day. 


  • Jason Stephany is director of communications for SEIU Local 509, a union representing DCF caseworkers. 

Read "A Day In The Life Of A DCF Caseworker."

Part one of our FOCUS report is the story of 13-month-old Kadyn Hancock, who died while under state supervision.

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